Returns & Exchanges
At HolidayLights.com, we want your celebrations to shine bright, which is why we offer a 30-day satisfaction guarantee on all unused seasonal decor. If your purchase doesn't meet your expectations, our streamlined return process ensures a hassle-free experience so you can get back to the festivities.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack with Care
Securely place the lights and decorations in their original packaging to prevent damage during transit and include all power adapters.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your return box.
Drop Off and Refund
Hand your package to any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing